Penn State Industries Reviews

Penn State Industries has an overall rating of 4.0 based on 47 reviews. Customer feedback on Penn State Industries is mixed: Penn State Industries reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to students, alumni, and Penn State fans. However, Penn State Industries is often criticized for its slow shipping times, limited customer service availability, occasional product quality issues.

4.0/5.0

47 reviews

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All Penn State Industries Reviews (47)
victoria2002
May 21, 2026
"Solid quality, thankfully didn’t need support"
I ordered a few things from Penn State Industries for my shop the quality was better than I expected. Everything felt sturdy, well made, and worked right out of the box with no messing around. I didn’t have to contact customer service, which is fine by me because I never fully trust that process anyway and usually expect a runaround. So far, no complaints at all. I’d order from them again
DavidRamsey
April 22, 2026
"I’ve picked up a few pen turning..."
I’ve picked up a few pen turning kits and some small shop items from Penn State Industries, and overall I’ve been happy with them. Their prices seem fair to me, especially after comparing with a few other places.

The quality has been solid for what I paid. I wouldn’t say every single thing is premium-level perfect, but that also wouldn’t be a fair expectation at these prices. For hobby projects, everything I’ve gotten has been usable and worth the money.
The only reason I’m not going with 5 stars is that one order took a little longer to ship than I expected. That said, it wasn’t a huge deal, and I’d still order from them again.
EstherMilton_79
March 16, 2026
"I called support and they picked up quick..."
I called support and they picked up quick. The person I talked to was super helpful and got me sorted out without making it a big deaaal
BARTLEY
March 04, 2026
"First impression was okay, but I wanted more options"
My first impression was that they had a decent amount of stuff, and browsing around was easy. But after looking a bit more, I realized they didn’t always have the exact parts I needed. It’s not a bad selection, I just wish it was a little wider.
CliffordTravis
March 04, 2026
"Shipping ended up being quicker than I expected"
I ordered a couple of things from pennstateind.com, mostly because I needed them soon but also didn’t want to pay extra somewhere else if I didn’t have to. I got the tracking info shortly after placing the order, and the box actually showed up earlier than I was expecting, which was a nice surprise.
The only thing I’d mention is that the tracking updates seemed a little slow to refresh, so for about a day I wasn’t really sure where the package was. Not a huge deal, and I get that shipping updates aren’t always instant, but it did make me check more than I probably needed to. Overall I’m happy with how fast it arrived. 4 stars...

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